General View of IPM Tool services & capabilities:
IPM is telecommunication network performance management tool. The product collects the network performance raw data, providing time based, node based, regional based performance reports (KPI) in standard and user defined formats. IPM provides fast analysis opportunity for network optimization engineers for quality improvements.
PM as a service
Operators (both MNOs and MVNOs) are competing to reduce the cost and also improve the services they offer. One of the ongoing costs of operators is the human resources costs especially, the technical resources that are often expensive and hard to find. Adding to this cost is also the cost of tools that needs to be maintained by the operator. In this light IGP is offering performance management as a service where our expert engineers will look after the performance of the network, raise performance issue, and follow up issues till recovery. This saves operators the burden of having to invest in resources and it makes operators to grow up very fast.
It is widely believed that having an E-care is a must for both MNOs and MVNOs. In order for operators to enjoy the benefits of cross selling cost efficiently they must migrate to digital services. In many surveys the correlation between higher customer satisfaction and E-care is clearly evident.
Our care solution offers a variey of options in order to enable operators provide to not only pay their bills and purchase the newest offers, but they can also contact operators, check their loyalty points. Through our E-care solution operators can also launch suverys and get in touch with their customer.
Our E-care solution also offers the unique possibility of having the E2E solution embedded in order to have one complete solution that caters for customers for billing, buying, and quality of service monitoring.
In today’s telecom world many markets are concentrated and most of the market share is absorbed by the MNOs. For MVNOs to grow in such fierce market they must be able to offer superior customer experience. The basic requirement for superior customer experience is segmentation. While segmentation can have multiple dimensions it is widely believe that quality of service provided is one of the major ones.
For MVNOs and MNOs targeting VIP users specifically and in certain situations such as when the VIP user is travelling abroad this tool will be able to gather stats wherever the subscriber goes and report back the information. This information can be used immediately to understand the Quality of service a VIP user is experiencing and to communicate the issues with them. This information is not available in the traditional Performance management tools since the radio stats of the visiting network is hardly available.
This application that is installed on user devices is able to record the quality of service offered to the subscribers and provide. Smartphones provide a plethora of information related to location, signal, services, etc…By gathering this information and analyzing it a range of insights can be drawn and actions taken to ensure that the customer will also feel that he/she is being truly cared and looked after.
Network Audit Tool:
Network Audit Tool (NAT) is a software which tells you exactly what is going on your network, how is configured, where are the discrepancies, what is the trend of alarms and correlations of alarm with KPI and configurations. Furthermore the output of this tool is an informative report which is useful for network engineers and managers to work on the network bottlenecks as it depicts all KPI deficiency with related configuration and alarm issue. NAT can be configured easily on MNO and MVNOs and scan the network automatically on the certain periods. IGP provide NAT solution to reduce the cost of manual audits which is not complete and has human mistakes and avoid telecom operators to suffer from configuration inefficiencies after hardware migration, network upgrades and developments.
Consultancy and Solution Build-up:
– Are you a new build network and looking for a superior support to find all of your network and your host network uphill?
– Are you looking for a solid verification on the vendor hardware license purchase list?
– Are you looking for a complete managed service for your business or do you want to catch all technical issues about your subcontractors?
– Are you committed to do the things agile without wasting the time?
– Are you thinking to stop increase on human resources, but increase on efficiencies?
IGP offers consultancy services to cope with following demands:
- Having a good business story.
- Select the appropriate network model.
- Develop a robust business plan and financial model.
- Select the right network partner.
- Negotiate the optimum wholesale agreement.
- Select the right equipment vendor and negotiate proper terms.
- Put in place world class programed management.
- Improve performance in continuous basis.
Intelligent Battery management (IBM):
IBM solution is an intelligent system with Build-in database, helps customer to monitor the state of battery on-line, knows battery health timely, and reduce management cost. It also monitor battery voltage, current temperature, internal resistance, temperature and humidity sensor and battery switch status. With IBM, solution customer will be able to check battery SOH (state of health) and SOC (state of charge).
Charging System and Multi-Mediation:
IGP has Solid competences and ability to ease your headache of BSS platform by individual offers and best price.
Today, telecom companies face the challenge of integrating various systems to a single charging platform, which aims to bridge this gap for customers by “connecting the various dots” and providing fully user friend platform, including end-to-end flexible rating, billing, offer based rating, subscriber segmentation, life cycle management, and many other features. IGP BSS solution is the answer of all these challenges and it offer a robust Multi mediation system as well.
In IGP Each course is designed to maximize your understanding of how to get the most out of technology you use every day.
Training courses also prepare you to earn a well-respected telecom knowledge that increases your chances of being hired or empower organization human resources. We offer specific training courses that increase your potential to cope with maintenance, planning and optimization jobs.
IGP training courses will help you become more informed and more efficient so you can use different vendors products such as Huawei, Cisco, Ericsson and NOKIA to drive measurable results. Get maximum ROI with your technology investment, stand out in a competitive global job market and increase your earning potential.
We have access to bunch of experts from different fields like Radio, Transmission, IPBB and Core network and can offer conceptual and OJT courses all around the world.